VivaGuard Privacy Policy

Effective Date: February 15, 2017

Welcome to VivaGuard, and thanks for taking time to read our Privacy Policy. VivaChek Biotech (Hangzhou) Co., Ltd., the provider of VivaGuard is committed to protecting the information of those individuals who use the VivaGuard mobile software applications (the" VivaGuard ") and VivaGuard-branded websites or other web applications (our "Sites", together with the VivaGuard APP, the VivaGuard glucose meters, as defined below, and other services that we may provide in connection with the foregoing, our "Services"). Our Services helps you track your activities, what you eat, and your insulin and blood glucose levels in order to enhance your ability to make lifestyle choices. This Privacy Policy sets out how we collect, use, and share information that we obtain from your use of our Service or from other sources. This includes data we collect from devices that you choose to connect to our Service to help you track your activities, such as VivaGuard-branded or third-party devices that measure physical activity or blood glucose levels ("Connected Devices").

In particular, this Privacy Policy sets out:

Information We Collect

Registration and Profile Information

You must create a VivaGuard account in order to use our Service. You can create an account by providing your name and email address.

You may also voluntarily add or edit your VivaGuard profile information such as phone number, gender, height, and weight, and information related to your diabetes managements such as your diabetes type, year of diagnosis, glucose range, A1C level, and brand of insulin, insulin pump, and glucose meter.

Information Access and Collection

This mobile application may access or collect personal information and non-personal information. This information is accessed and collected in a variety of ways, including through the operation system of your mobile device and through information you submit through the mobile application.

Information You Post

We may collect the moments you post when using our Service, such as photos, insulin levels, blood glucose readings (whether directly entered or transferred via a Connected Device), and notes that you create to accompany your moments. Respecting other people’s privacy is important. Please do not post any content that includes identifying information about another person without that person’s explicit consent.

Information Stored on Your Mobile Device

With your permission, we may collect information stored on your mobile device, such as photos, or access resources on your mobile device, such as the camera.

Communications

We will collect information you provide when you communicate with us, such as any communications you send to customer support. We will also collect information that you may submit as part of participation in a promotional event.

Persistent Log-In

If you choose to use a persistent log-in, for example, having your user name or password be remembered, others may be able to access information through your mobile device. If you are concerned about the unauthorized use or disclosure of information via your mobile device, you should lock your mobile device when not in use or elect to not use the persistent log-in feature.

VivaGuard Cookies and Usage Date

We collect industry standard data from everyone who visits our Service. We may use technologies, such as cookies, "clear gifs" and "web beacons", to automatically collect information such as your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use our Service, the pages or other content you view or otherwise interact with on our Service, and the dates and times that you visit, access, or use our Service. This information is gathered from all users, and may be connected with other information we collect from you.

How We Use Your Information

To Provide the Service

We use your information to provide, personalize, analyze, improve, and promote the Service.

Communications

Contact information may be used to communicate with you, including by sending email messages, or push notifications. We may send administrative messages such as those related to account management, customer service, or system maintenance, or to inform you about new features or products that we think we you would be interested in.

Aggregate Date

We may anonymize and aggregate date collect through our Service and use it for any purpose.

With Your Consent

We will use your information for any other purpose for which the information was collected or for which you provide consent.

How We Share Your Information

Displaying to Other Users

Our Service offers ways to send your personal report to your family members, care givers and doctors. We encourage you to carefully consider the information you share. We cannot control how other users treat the shared information.

We will not display your registration or profile information to other users, but your initials will publicly display along with your moments and other public content.

Please read "Preferences" below to learn about what controls we offer over the sharing of your data.

Vendors and Service Providers

We may share information we receive with vendors and service providers we use in connection with providing our Service. For example, analytics providers help us understand the use of our Service.

Aggregate Date

We may share aggregate data that does not identify you with third party partners.

As Required by Law and Similar Disclosures

We may access, preserve, and disclose information if we believe doing so it required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Corporate Transactions

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of our assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

With Your Consent

We may also disclose your information with your permission.

Information Security

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of personal information that we collect and store. Please be aware that no security measures are prefer, and we cannot ensure or warrant the security of any information you transmit to us or store on our Service.

Our Policy Towards Children

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will delete such information.

International Users

If you are visiting from the European Union or other regions with laws governing data collection and use that differ from those of the United States, please not that your information, including your personal information, will be transferred to the United States and processed in the United States or elsewhere. By providing your information to us you consent to any transfer and processing in accordance with this Privacy Policy.

Accessing or Modifying Your Information

You may update, correct, or delete your registration and profile information at any time by accessing your account settings or deleting VivaGuard application on your phone. If you wish to request access to or correct other personal information we have hold about you, you may contact us at privacy@vivachek.com.

With Your Consent

We provide you with settings that allow you to adjust your sharing preferences. Please carefully use our Service and review your account settings.

Our settings may also allow you to adjust your communications preferences.

Changes to Our Privacy Policy

We may revise this policy from time to time. When we do, we will post the revised policy on this web page and VivaGuard application, and the revised version will be effective when it is posted. If we make any material changes to this policy, we will notify you of such changes by posting them on this page or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use our Service after those changes become effective, you are agreeing to be bound by the revised policy.

Contacting Us

Please feel free to contact us with any questions, concerns, or comments at:

VivaChek Biotech (Hangzhou) Co., Ltd.
Floor 2, Bld. 2, 146 East Chaofeng Road, Yuhang Economy Development Zone
Hangzhou, Zhejiang Province, China 311100
Email: privacy@vivachek.com